The purpose of the Patient Safety Coaches Academy is to provide standardized state-of-the-art training to help prepare healthcare professionals working in hospital settings to be effective Patient Safety Coaches, advocates and mentors leading to the provision of Harm-free Healthcare. The PSCA also provides guidance on how hospital leaders can implement a new Patient Safety Coach program. The PSCA was created in 2016 in response to a growing emergence of patient safety coaching programs in hospitals, with a wide variation in structure, training and roles and responsibilities. In 2021, the PSCA will begin offering Hospital-Proctored Patient Safety Coach Certification to advance the professionalism and safe care practices of Patient Safety Coaches.

Coaching Excellence

Want to start a PSC Program? OR Become a Patient Safety Coach? OR Enhance Your Coaching Skills? -- The Patient Safety Coaches Academy can help you and/or your hospital or healthcare system improve patient safety, whether you are just starting a new Patient Safety Coach program or want to develop or enhance your Patient Safety Coaching skills.

Learn More

High Reliability Safe Care Practices

Nuclear power plants are often portrayed as the "poster boy" for high reliability organizing, defined as the continuous safe operational performance of an organization for long periods of time in a high-hazard environment where errors can have catastrophic consequences. The safe practices developed in the nuclear power industry can help save lives in health care.

Safe Care Practice

Patient Safety Coach Certification

Patient Safety Coaches or those aspiring to become a Patient Safety Coach now have a resource to improve their coaching Knowledge, Skills, and Abilities (KSAs) --Patient Safety Coach Certification !

How it works: PSCA provides a PSC Certification Kit to a hospital sponsor that will be authorized to proctor and administer the PSCA Patient Safety Coach Certification Examination. There is no limit on the number of hospital staff that can participate in the PSCA Certification process. The hospital sponsor awards PSC Certification to successful applicants.

Read More