The purpose of the Patient Safety Coaches Academy is to provide standardized state-of-the-art training to help prepare healthcare professionals working in hospital settings to be effective Patient Safety Coaches, advocates and mentors leading to the provision of Harm-free Healthcare. The PSCA also provides guidance on how hospital leaders can implement a new Patient Safety Coach program. The PSCA was created in 2016 in response to a growing emergence of patient safety coaching programs in hospitals, with a wide variation in structure, training and roles and responsibilities. In 2021, the PSCA will begin offering Hospital-Proctored Patient Safety Coach Certification to advance the professionalism and safe care practices of Patient Safety Coaches.

Coaching Excellence

Want to start a PSC Program? OR Become a Patient Safety Coach? OR Enhance Your Coaching Skills? -- The Patient Safety Coaches Academy can help you and/or your hospital or healthcare system improve patient safety, whether you are just starting a new Patient Safety Coach program or want to develop or enhance your Patient Safety Coaching skills.

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High Reliability Safe Care Practices

Becoming a high reliability organization is often defined by the organization's response and recovery from a major accident or serious safety event. The catastrophic event propelled the organization to create a culture of safety and cultivate a continuous commitment to operating safely every day, year-after-year. The high reliability safe practices of chemical plants can be applied in health care settings to keep patients free from harm.

Safe Care Practice

Hospital-Proctored Patient Safety Coach Certification Kit [Coming mid-2021]

The Patient Safety Coach Certification Kit (available mid-2021) will allow a hospital sponsor to proctor and administer the PSCA Patient Safety Coach Certification Examination to an unlimited number of hospital staff and to award PSCA Certification to applicants that have passed the written exam with a score of 80% or better and who have completed the Practical Experience expectation and submitted an attestation of completion to the proctor. The Certification Kit includes a Proctor's Guide, tutorials related to the 3 Modules of the exam, Attestation Form, PSC Certificate Master, in addition to the PSCA Certification Examination and Answer Key.

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